Terms & Conditions
Please review these terms carefully before using our flight booking services
On This Page
- Introduction
- Definitions
- Eligibility & Account Responsibilities
- Booking Process
- Pricing & Payments
- Cancellations & Changes
- Baggage Policies
- Travel Documents
- Third-Party Suppliers
- Limitations of Liability
- Prohibited Activities
- Intellectual Property
- Privacy & Security
- Changes to Terms
- Governing Law
- Contact Us
Introduction
Welcome to Airevuelos. These Terms and Conditions ('Terms') govern your use of our website and booking assistance services. By accessing our website or using our services, you agree to be bound by these Terms.
We help travelers find, compare, and book flights by connecting them with airlines and travel suppliers worldwide. Our goal is to provide clear information and reliable assistance for your travel needs.
Definitions
Booking Assistance
The service of helping customers find, compare, and reserve flight options through our platform.
Travel Supplier
Airlines, consolidators, and other third-party providers that supply flight inventory and travel services.
Confirmation
The final booking confirmation provided after payment is processed and the reservation is secured with the airline.
Service Fee
The fee charged by Airevuelos for booking assistance and customer support, disclosed before booking.
Airevuelos
A travel assistance platform dedicated to making flight booking simple and transparent.
Eligibility & Account Responsibilities
By using our services, you confirm that:
- You are at least 18 years of age
- You have the legal capacity to enter into binding contracts
- All information you provide is accurate, current, and complete
- You will maintain the security of your account information
- You accept responsibility for all activities under your account
- You will provide valid identification matching your booking details when traveling
Bookings involving minors require that the person making the reservation is the parent or legal guardian.
Booking Process
Our booking process is designed to be transparent and straightforward:
Search & Compare
Search for flights using our tools or speak with our travel specialists to find options from multiple airlines.
Review Details
Review all booking details including dates, times, passenger names, and total costs before confirming.
Secure Payment
Provide payment information securely. Full payment is required to confirm your booking.
Confirmation
Once payment is processed, you'll receive your confirmation with itinerary details.
Please verify all passenger names and travel details on your confirmation immediately. Contact us right away if you spot any errors.
Pricing & Payments
We believe in transparent pricing. All prices displayed include the base fare plus applicable taxes and fees unless otherwise noted.
Service Fees
Our service fee covers booking assistance and support. It's clearly displayed before you confirm your booking.
Currency
All prices are in US Dollars (USD) unless otherwise indicated.
Payment Methods
We accept major credit cards (Visa, MasterCard, American Express, Discover) and debit cards.
Price Confirmation
Prices are confirmed once your booking is completed. We're not responsible for price changes after confirmation.
Cancellations & Changes
Cancellation and change policies vary by airline and fare type. We're here to help you understand your options.
Airline Policies
Each airline sets its own rules. Some fares are non-refundable, while others allow changes for a fee.
Service Fees
Our service fee covers work already performed and is non-refundable after booking confirmation.
Change Assistance
We help with change requests. Airline fees may apply for changes.
Refund Processing
When airlines issue refunds, we forward them to you promptly, minus any applicable fees.
Contact us immediately for cancellations or changes. No-shows may result in full cancellation fees.
Baggage Policies
Baggage allowances and fees are set by the airline operating your flight. Policies vary between airlines, routes, and fare classes.
- Checked baggage allowances are specified in your confirmation
- Carry-on size and weight restrictions vary by airline
- Excess baggage fees are charged directly by airlines at check-in
- Special items may have additional fees
- Verify baggage policies with your airline before traveling
Airevuelos is not responsible for baggage fees charged by airlines. Always verify current baggage policies before departure.
Travel Documents
As a traveler, you are responsible for ensuring you have all required travel documents. We provide guidance, but final verification is your responsibility.
Required Documents Checklist
- Valid passport (minimum 6 months validity for international travel)
- Visas required for your destination
- Travel insurance (recommended)
- Health certificates if required
- Government-issued ID for domestic flights
Check official government sources for current entry requirements. Denied boarding due to improper documentation is not our responsibility.
Third-Party Suppliers
Airevuelos acts as an intermediary between you and third-party travel suppliers including airlines. We don't operate flights or control airline operations.
- Airlines are responsible for flight operations and schedules
- Each supplier has its own terms that apply to your booking
- We are not liable for supplier actions or failures
- Supplier policies regarding changes and cancellations apply
Limitations of Liability
To the maximum extent permitted by law, Airevuelos shall not be liable for damages arising from:
- Flight delays, cancellations, or schedule changes
- Baggage loss, damage, or delay
- Denied boarding or flight rerouting
- Errors in information provided by airlines
- Technical issues or website interruptions
- Acts of God or weather events
Our total liability is limited to the service fees paid for your specific booking.
Prohibited Activities
When using our services, you agree not to:
- Use our services for fraudulent purposes
- Provide false or misleading information
- Attempt to circumvent our systems
- Use automated systems to access our website
- Interfere with other users' enjoyment of our services
Intellectual Property
All content on our website is the property of Airevuelos or its content suppliers and is protected by copyright laws.
- You may not reproduce or distribute content without permission
- Our name and logo are trademarks
- You retain ownership of information you provide
Privacy & Security
Your privacy matters to us. Our collection and use of personal information is governed by our Privacy Policy.
- We collect only information necessary for booking
- Your data is protected with standard security measures
- We do not sell your personal information
- You may request access to or deletion of your personal data
Changes to Terms
We may update these Terms at any time. Changes are effective immediately upon posting. Your continued use of our services after changes constitutes acceptance.
Governing Law
These Terms are governed by the laws of the State of New York. Any disputes shall be subject to the exclusive jurisdiction of courts in New York County, New York.
Contact Us
Questions about these Terms? Need help with a booking? Our support team is available to assist you.
Questions About Our Terms?
Our support team is available to help you understand our terms and conditions.
By using our services, you agree to these terms
Last updated April 2, 2026